Privacy Policy

Effective Date: September 1st, 2024

At Agora Hub, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or sign up for our services.

1. Information We Collect

We collect limited personal information necessary to provide and improve our services:

  • User Account Information: When you create an account, we collect your name, email address, and location.
  • Mailing List: If you choose to sign up for our mailing list, we collect your email address to send you product updates.
  • Browsing Data: We use Google Analytics to collect browsing history through cookies, which help us analyze site traffic and usage patterns. You can manage your cookie preferences in our cookie consent banner.

Note: We do not collect sensitive information such as health or financial details, and our website is not intended for or directed toward children.

2. How We Collect Information

We collect information in the following ways:

  • Forms: We collect information directly when you fill out forms on our website, such as those for account creation, mailing list signup, and appointment booking.
  • Automatic Collection: Google Analytics automatically collects browsing data for analytics purposes, only if you accept cookies.

We do not collect any information from third-party sources, nor do we share your data with any third parties outside of our service providers.

3. How We Use Your Information

We use the information we collect to:

  • Provide and Improve Services: Your data helps us create accounts, manage user interactions, and enhance our website.
  • Send Updates: If you subscribe to our mailing list, we use your email address to send you product updates.

We do not currently personalize user experiences or retain data for legal purposes.

4. Data Sharing and Disclosure

We do not sell or share your information with third parties. However, we work with certain third-party service providers to run our website effectively:

  • Hosting: We use AWS for data storage and hosting.
  • Payment Processing: Payments are processed via Stripe, and no payment information is stored on our servers.
  • Analytics: We use Google Analytics to gather site usage data.

We may disclose your information if required by law, such as in response to a valid legal process or to enforce our policies.

5. Data Storage, Retention, and Security

  • Data Storage: All data is securely stored on AWS servers located in Europe.
  • Data Retention: We retain your data only as long as necessary to provide our services or until you request its deletion.
  • Security Measures: We protect your personal information through controlled access, encrypted storage, and hashed passwords.

6. Your Rights and Choices

You have the following rights regarding your data:

  • Access and Update: You may request access to or update your information at any time.
  • Deletion: You may request the deletion of your data from our systems by contacting us at [Contact Email/Method].

7. Cookies and Tracking

We use cookies, specifically for analytics purposes through Google Analytics, to monitor and analyze site performance and improve user experience. You can manage your cookie preferences in our cookie consent banner.

8. International Data Transfers

While our data storage is located in Europe, your data may be transferred internationally to support the services provided by our third-party vendors. We comply with applicable laws for international data transfers.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through our website or by email. Your continued use of our website or services after any updates constitute acceptance of the changes.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

  • Email: contact@agorahub.tech